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"Problem Solving for Managers"

This free eBook describes six key principles for problem solving that all successful managers should know.

Problems are an inevitable consequence of business and the following techniques will help you to identify and resolve them in a structured way.

You will learn:

• How to use Root Cause Analysis to tease out the root cause of complex problems and finding a timely and workable resolution.
• How to use the CATWOE method to look at an issue or problem from six unique perspectives.
• How to use the Five Whys method to get to the root cause of any problem you face.
• How to use Cause and Effect Analysis to identify possible causes of a problem and to sort ideas into useful categories.
• How to use Interrelationship Diagrams to visualize exactly how a number of issues relate to one another.
• How to avoid cognitive blocks that impede the ability to correctly solve problems.

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