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"Effective Communications"
Strong communication skills are arguably the most important attribute a manager can possess.
This free eBook explains the basic principles of communication so that you can create an open and honest communications environment in any situation.
You will learn how to:
- Determine your own preferred communication style.
- Use this information to develop and enhance your communication skills.
- Identify and respond appropriately to other people's emotions.
- Apply the six components of the RESULT communications principle.
- Overcome the most common barriers to successful communication.
Offered Free by: Free Management eBooks
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